“ Chandra Emery assisted my Department, Health, Housing and Human Services, about 620 staff, with organizational and staff development across a series of projects designed to support staff in gaining and refining conflict resolution skills and working with difficult customers. . . . Chandra is adept at handling and resolving elevated conflict. Her approach is even, composed and calming. Staff learned to trust her and is, I believe, one of the reasons that staff were able to address differences in work styles. Through the work, with her guidance, staff learned the benefits of moving into disagreement as opposed to passivity. ... Her work with managers, myself included, was invaluable in teaching and reinforcing structures for decision making and communication. Much of the work was relational at its basis. This was the case between staff and with our customers. Inclusion of staff in decision making with attention to clarity and openness reduced tension and stress within the work environment. Chandra is an excellent thought partner. She is courageous and able to share an opinion that may be greeted with push back. She is skilled in getting alternative viewpoints considered.”

— Richard S. - Director of Health, Housing and Human Services, Clackamas County (retired)

"Chandra Emery facilitated one of the most challenging and politically charged public processes I have managed in my 30 years of public service. She quickly assessed the group’s dynamics and fearlessly, calmly and steadily guided this advisory board through a decision-making process to complete resolution. She is particularly skilled at fostering inclusivity and welcoming dissent, without allowing conflict to derail the group. She is a master of conflict resolution and group process. Without hesitation, I recommend Chandra to facilitate your group or build your team."

— Laura Z, Director, Clackamas County Business and Community Services (retired)

- Jamie Waltz, Director, Local County Government